Nationwide last year retailers were taken for $3 and a half million dollars by accepting orders over the phone, online or via email.
Fraudsters often target small businesses.
Thieves use stolen credit card information to order products and services. Often the fraudster asks for urgent shipping to get the goods fast before the card’s reported stolen. When the charge is disputed, the business must reimburse the amount charged on the card.
Some tips on how to protect your business.
· Watch for orders made using different names than on the credit card.
· Prior to shipping merchandise, take steps to verify the information provided by the customer.
· Be aware if the shipping address does not match the billing address on the credit card;
· Be aware of orders from repeat customers that differ from regular spending patterns.
· Contact your processor and ensure security measures are established to prevent victimization and reduce unwanted chargebacks.
If your business has become a victim, contact police and the Canadian Anti-Fraud Centre at 1-888-495-8501 or report online at: https://antifraudcentre-centreantifraude.ca/
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